New Vacancies at NBC

Lead: Corporate Digital Solutions at NBC

NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.

Job Summary

To lead innovation and continuous improvement initiatives for corporate digital banking channels. The role focuses on enhancing client experience and operational efficiency by driving the design, development, and integration of client-facing digital platforms such as online banking, payment integrations (APIs), collections systems, POS, e-commerce, and other strategic channels. This role also includes management of a team of in-house developers to ensure agile delivery and technical excellence.

Job Description​

1. Drive Digital Innovation – 40%

Lead the end-to-end innovation lifecycle—from ideation to deployment—of digital banking products and access channels for corporate clients.

2. Platform Enhancement:

Continuously improve platforms such as Internet Banking, POS, e-commerce gateways, and mobile integrations, aligning with client feedback and evolving market trends.

3. API & System Integration:

Oversee integration of corporate client systems with the bank through APIs, SFTP, and ERP connectors to enable seamless, real-time payment and reporting capabilities.

4. Client Onboarding Solutions:

Develop and maintain scalable digital onboarding solutions that reduce time-to-activate for corporate clients accessing digital channels.

5. Innovation Team Leadership:

Manage and mentor an internal team of developers and systems analysts, ensuring timely delivery of innovation projects using agile or hybrid project methodologies.

6. Security & Compliance Alignment:

Ensure all digital innovations comply with the bank’s information security policies, regulatory requirements, and international standards (e.g., PCI DSS).

7. User Experience (UX) Improvement:

Collaborate with design and product teams to improve the user experience across all client-facing systems, ensuring platforms are intuitive, reliable, and responsive.

8. Cross-Functional Collaboration:

Work closely with Corporate Relationship Managers, IT, Risk, Operations, and Product teams to ensure solutions are feasible, secure, and aligned to client needs.

9. Performance Monitoring & Optimization:

Monitor adoption, usage, and performance of client platforms, identifying opportunities for optimization and proactively resolving client pain points.

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